Front Desk Receptionist - Immediate

Cloud Moon Berjaya · 📍 Samarinda, Kalimantan Timur · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
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Cloud Moon Berjaya is looking for a Front Desk Receptionist to join our team. As a Front Desk Receptionist, you will be the first point of contact for our guests and will play a crucial role in ensuring their comfort and satisfaction. This is an immediate opening, so if you are ready to start right away, we want to hear from you!

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, providing a warm and friendly welcome.,Answer and direct inquiries from guests, both in person and over the phone.,Manage guest check-in and check-out processes, including reservations and cancellations.,Maintain accurate and up-to-date guest records and files.,Handle and resolve guest complaints and concerns in a professional and courteous manner.,Assist with the management of guest amenities and services, such as room service, concierge services, and transportation arrangements.,Perform general administrative tasks, such as data entry, scheduling, and record-keeping.,Maintain a clean and organized front desk area.

🎓 Kualifikasi & Syarat

High school diploma or equivalent experience.,Previous experience as a Front Desk Receptionist or similar role is preferred.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in English and Bahasa Indonesia.,Ability to work well under pressure and in a fast-paced environment.,Familiarity with basic computer software and hardware is a plus.,Ability to lift and carry up to 20 pounds.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingOrganizationMultitaskingAttention to detail
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