Field Collection Agent - Lampung

Infomedia Nusantara is seeking a dedicated Field Collection Agent to join our team in Bandar Lampung. In this pivotal role, you will be responsible for maintaining strong customer relationships while ensuring timely collections. This contract-based position offers a dynamic work environment where you will engage directly with customers, utilizing your communication skills to resolve issues and ensure payments are received on time.

As a Field Collection Agent, you will be the face of our company, visiting customer locations to collect outstanding payments. You will need to be proactive, detail-oriented, and able to work independently while maintaining a professional demeanor. This role is perfect for someone who thrives in a fast-paced environment and enjoys building strong relationships with clients.

📋 Tanggung Jawab Pekerjaan

• Visit customer locations to collect outstanding payments.
• Build and maintain strong relationships with customers.
• Ensure timely and accurate collection of payments.
• Resolve customer issues and complaints professionally.
• Utilize GPS and mobile applications for tracking and reporting.
• Maintain accurate records of all collections and customer interactions.
• Adhere to company policies and procedures.
• Report to the Field Collection Manager on a regular basis.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a similar role.
• Proven track record in customer relationship management.
• Excellent communication and negotiation skills.
• Ability to work independently and manage time effectively.
• Good knowledge of GPS and mobile applications.
• Valid driver's license and reliable transportation.
• Fluency in Bahasa Indonesia and English.
• Willingness to travel and work in various locations.

🛠️ Keahlian

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